{"id":3476,"date":"2026-03-11T13:20:20","date_gmt":"2026-03-11T12:20:20","guid":{"rendered":"https:\/\/asesorae.es\/privacy-policy\/"},"modified":"2026-11-05T12:49:30","modified_gmt":"2026-11-05T11:49:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/asesorae.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3476\" class=\"elementor elementor-3476 elementor-781\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-455a2ca e-flex e-con-boxed e-con e-parent\" data-id=\"455a2ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5fffd52 e-con-full e-flex e-con e-child\" data-id=\"5fffd52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a081451 elementor-widget elementor-widget-breadcrumbs\" data-id=\"a081451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82899b0 e-con-full e-flex e-con e-child\" data-id=\"82899b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40da818 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"40da818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc8dd7c e-flex e-con-boxed e-con e-parent\" data-id=\"dc8dd7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e184027 e-con-full e-flex e-con e-child\" data-id=\"e184027\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4b1701 elementor-widget elementor-widget-text-editor\" data-id=\"c4b1701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ASESORAE informs users of the website www.asesorae.com about its policy regarding the processing and protection of users&#8217; and customers&#8217; personal data that may be collected through browsing the website or contracting services through it. In this regard, ASESORAE guarantees compliance with the applicable personal data protection regulations, including EU Regulation 2016\/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter, the \u201cGDPR\u201d), Organic Law 3\/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, the \u201cLOPD\u201d), and its implementing regulations. Use of this website constitutes acceptance of this Privacy Policy.<\/p><p>This Privacy Policy forms an integral part of the Legal Notice, which establishes the terms and conditions governing use of the website. Accessing and browsing the Website, or using its services, implies acceptance of the general terms and conditions and, therefore, of this Privacy Policy and the Cookie Policy.<br><strong>1. Who is responsible for processing your data?<br\/><\/strong><br\/>The controller of the personal data you provide is: Asesorae Smart Solutions S.L. (trading as ASESORAE)<br\/>Tax Identification Number (CIF): B56993017<br\/>Address: Subida Sello, 12, 36215 Vigo, Pontevedra. The data included in our records will be processed confidentially and with the level of protection required by the GDPR, the LOPD and any legislation implementing or replacing them from time to time, depending on the type of data requested through our forms. You can contact us at <a href=\"mailto:info@asesorae.com\">info@asesorae.com<\/a>. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review this Privacy Policy regularly.<\/p><p><strong>2. What personal data do we collect and how do we obtain it?<br\/>\u200d<br><\/strong>The categories of personal data that ASESORAE may process in relation to its users, customers and suppliers include:<br>\u200d<br>\u2013 Identification data (full name, Spanish ID number (DNI) and contact telephone number).<br>\u2013 Postal and\/or email addresses.<br>\u2013 Financial and transactional information: card payment details, contracted services, etc.<br>\u2013 Connection, geolocation and browsing data.<br>\u2013 Other information used to provide commercial communications that are relevant to the user&#8217;s interests (demographic data, preferences, etc.).<br>\u2013 Tax, accounting and employment-related data concerning your business, obtained directly from the customer or from the competent Public Authorities where we have been authorised to represent you.<br>\u2013 Data obtained through the \u201cTickets issued\u201d service, through which customers can submit questions or requests relating to their contracted services.<br>\u200d<br>Under no circumstances do we process specially protected categories of data. All the data mentioned above is obtained either directly from you through a contact form completed on this website, through another means of communication addressed to our company for the purpose of establishing a contractual relationship with us, or in response to a commercial offer or contractual proposal. You are responsible for providing us with your data.<br>\u200d<br\/>We only collect the personal data necessary to maintain our relationship with users and customers, provide the contracted services under the best possible conditions and send you commercial offers that, based on the information you provide or the relationship we have with you, may be of interest to you.<br\/>\u200d<br\/>Data that may be considered personal, such as your IP address, operating system or browser, and even the duration of your visit, may also be processed, although always in a manner that ensures your anonymity, for example by keeping such information separate from other data that could identify users.<\/p><p>Users guarantee that the personal data they provide is true, accurate, complete and up to date. Users shall be solely responsible for any direct or indirect loss or damage that may arise as a result of failing to comply with this obligation.<\/p><p><strong>3. Purpose of data processing<br><\/strong><br>In compliance with applicable data protection legislation, ASESORAE informs you that the personal data of Users obtained or collected through the website www.asesorae.com will be processed by ASESORAE for, among others, the following purposes:<br>\u200d<br>\u2013 To provide the services offered through the Website, respond to your requests or process your orders.<br>\u2013 To respond to requests for enquiries, information and\/or complaints or claims.<br>\u2013 To provide you with information by electronic or telephone means regarding your request.<br>\u2013 To send you, primarily by electronic means, commercial information that you have requested, that is directly related to the services you have contracted, or for which we have obtained your express and specific consent.<br>\u2013 To request your assessment of the quality of the services provided and use this feedback to improve our services.<br>\u2013 To analyse and improve the Website and the services we provide to our customers.<br>\u2013 To interact with you through social media and create a community of followers who can stay informed about developments and benefit from special offers.<br\/>\u2013 To carry out the administrative, tax and accounting management of our customers and\/or suppliers.<br\/>\u2013 To conduct customer satisfaction surveys, market research and similar activities in order to provide the most appropriate offers and optimise the quality of our services.<\/p><p>Whenever you provide an email address, mobile telephone number or other electronic means of communication, you expressly accept and authorise us to use such means preferably as a communication channel, both for any or all of the purposes described above and to inform you of any other relevant changes affecting the Website.<br><strong>4. Rights of data subjects<br><\/strong>\u200d<br>With regard to the personal data provided, users, customers and suppliers have the right to:<br>\u200d<br>\u2013 Access their personal data and the information provided for under Regulation (EU) 2016\/679.<br>\u2013 Request the rectification of their personal data if it is inaccurate or incomplete.<br>\u2013 Request the erasure of their data if they wish to withdraw their consent, no longer wish us to retain their data, or consider that we no longer need to retain their personal data for the purposes for which it was provided. In such cases, we will only retain data that we are legally required to keep.<br>\u2013 Request the restriction of processing of their data to certain data or specific types of processing. In such cases, we will only retain data that we are legally required to keep.<br>\u2013 Request that their personal data be provided to them in a structured, commonly used and machine-readable format. Where applicable, they may also request that we transmit their data to another data controller designated by them.<br>\u2013 Lodge a complaint with the Spanish Data Protection Agency (AEPD) or the competent supervisory authority if they believe that we have failed to comply with our obligations as a data controller.<br>\u2013 Withdraw their consent for any processing activity for which consent has been given.<br>\u2013 Exercise their rights of access, rectification, erasure, objection and data portability, or any other rights described in the preceding paragraphs, at any time by sending a written request together with a copy of an identity document to rgpd@asesorae.com.<br>\u200d<br>Our aim and priority is to provide the highest possible level of protection for our customers&#8217; personal data and to respect their wishes regarding how their data is processed. We therefore encourage you to contact us with any questions or requests for clarification, to exercise any of your rights, or to submit any complaint regarding the way we process your data at any given time.<\/p><p><strong>5. How long will we retain your data?<br\/><\/strong><br\/>Personal data relating to individuals associated with users of the Website www.asesorae.com, collected by ASESORAE through the various contact and\/or information collection forms for the purposes consented to by the user, will be retained until the data subject requests its deletion.<\/p><p>Data provided by our customers and suppliers will be retained for as long as the business relationship between the parties remains in place, while in all cases respecting the minimum statutory retention periods applicable to each matter. This means that we may retain your personal data for a reasonable period even after you have stopped using our products or this website. After this period, your personal data will be deleted from all ASESORAE systems.<\/p><p><strong>6. What is the legal basis for processing your data?<br\/><\/strong><br\/>The legal basis for processing personal data in relation to contracted services is the existence of a contractual relationship between the Data Controller and the customer or supplier. In all other cases, the legal basis is the express and specific consent of the data subject for commercial and informational purposes.<\/p><p>The legal basis for each type of data processing is summarised below:<\/p><p>PROCESSING<br>LEGAL BASIS<br>\u200d<br>\u2013 Customers&#8217; tax, accounting and employment-related data required to provide the contracted advisory services, as well as data required to manage issued invoices. Personal identification and contact details.<br>\u2013 Maintenance, development and management of the contractual relationship between the parties.<br>\u2013 Free and unequivocal consent of the data subject.<br>\u2013 Marketing: Commercial communications regarding our services addressed to our customers or to individuals who have requested information about them, including customer satisfaction surveys.<br>\u2013 Free and unequivocal consent of the data subject (prospective customers). The withdrawal of such consent will under no circumstances affect the performance of any contract between the parties. Legitimate interest of the company in promoting and marketing services similar to those previously obtained or requested by interested parties. With regard to the legal basis applicable to prospective and existing customers, we inform you that providing personal data may be necessary in order to perform your contract or comply with legal obligations or requirements imposed by public authorities.<br>\u200d<br\/>For the processing of data through social media, the legal basis is acceptance of the terms of use of those social media platforms, in accordance with their respective Privacy Policies:<br\/>\u200d<br\/>\u2013 Facebook: http:\/\/www.facebook.com\/policy.php?ref=pf<br\/>\u2013 Linkedin: http:\/\/www.linkedin.com\/legal\/privacy-policy?trk=hb_ft_priv<br\/>\u2013 Youtube: https:\/\/policies.google.com\/privacy?hl=es<\/p><p><strong>7. Who will your data be disclosed to?<br\/><\/strong><br\/>ASESORAE will not disclose the personal data obtained to any third party unless the user has expressly requested and consented to such disclosure, except in the following circumstances:<\/p><p>We may provide your personal data to Public Administration bodies and competent authorities where necessary to comply properly with our legal obligations.<\/p><p>Your data may also be disclosed to third-party data processors strictly necessary for the management and proper provision of the contracted services, such as third-party providers that send our commercial communications through their platforms, as well as providers contracted to deliver other services related to the final service offered to customers. In particular, https:\/\/www.wolterskluwer.es\/nuestras-marcas\/a3-software.html, our provider for customer document management.<\/p><p>Likewise, Signaturit Solutions, S.L. is the provider contracted to implement the advanced electronic signature used for contracts between customers and ASESORAE. Both providers&#8217; access to personal data will be limited to what is necessary to provide the contracted services.<br\/>\u200d<br\/>If you make any purchase or payment to us through an application, website, platform, bank card or other online service, your data will be transferred to or processed within that platform, always with the highest possible level of security.<br\/>\u200d<br\/>Your data may also be accessed by the provider responsible for website development and maintenance or by our web hosting provider.<br\/>\u200d<br\/>Any provider that may have access to your data will be required to maintain the same level of confidentiality and privacy as we do.<\/p><p><strong>8. Data protection for users submitting information through forms on the Website<br\/><\/strong><br\/>In accordance with the applicable Regulation (EU) 2016\/679, ASESORAE informs users that personal data collected through the website will be processed by ASESORAE for the processing activity specified in each data collection form on our Website.<\/p><p>The processing of your data will be based on your consent. By clicking the \u201cSUBMIT\u201d button, the User consents to the processing of their data by ASESORAE.<\/p><p>We also inform you that, unless required by law or expressly authorised by you, ASESORAE will not disclose your data to third parties.<br\/>\u200d<br\/><strong>9. Other relevant information about our Privacy Policy<\/strong><\/p><p><em>\u200d<\/em><em>9.1. Security Measures<br\/><\/em>\u200d<br\/>ASESORAE implements the security measures required under applicable European and Spanish data protection legislation, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing described, as well as the varying likelihood and severity of risks to your rights and freedoms as an individual.<\/p><p><em>9.2. Processing of Children&#8217;s Data<br\/><\/em><br\/>Protecting children&#8217;s privacy is very important to ASESORAE. Accordingly, we will only process data relating to your minor children where strictly necessary to comply with certain legal obligations. In all cases, such data will only be collected with your express consent as their parent or legal guardian.<\/p><p><em>9.3. Why is it necessary to accept this Data Protection and Privacy Policy?<br><\/em><br>This Data Protection Policy provides, in an accessible manner, all the information you need to understand the types of data ASESORAE holds about prospective customers, customers and\/or suppliers, the purposes for which such data is processed, the rights granted to you as a data subject under data protection legislation, and how you can exercise those rights. Therefore, by deliberately submitting your personal data through our contact channels and\/or entering into a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this Policy. This personal information will only be used for the purposes for which you have provided it or for purposes permitted by applicable national or regional legislation.<\/p><p>In any event, please note that refusing to provide certain requested data may hinder the development of the contractual relationship between the parties.<\/p><p>If you have any questions regarding this section of the Data Protection Policy for ASESORAE&#8217;s prospective customers, customers and suppliers, please contact the company using the contact details provided in section 1, \u201cData Controller\u201d. We will be happy to assist you and answer any additional questions you may have.<\/p><p><strong>10. Do we use cookies?<br\/>\u200d<br\/><\/strong>Cookies make your browsing experience on the Website more efficient, while also providing us with information that allows us to improve the Website. You can consult our Cookie Policy on the website, where the types of cookies we use are described in detail.<br\/>\u200d<br\/><strong>11. What security measures do we take to protect your data?<br\/>\u200d<br\/><\/strong>We have implemented an appropriate level of protection for the personal data we process and have put in place all technical measures and resources available to us, in accordance with the state of technology, to prevent the loss, misuse, alteration, unauthorised access to or theft of our customers&#8217; personal data.<\/p><p>We will inform you of any security incident or data breach that may affect your personal data and will take the appropriate measures to mitigate, where applicable, any damage or harm that may be caused to data subjects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Privacy Policy ASESORAE informs users of the website www.asesorae.com about its policy regarding the processing and protection of users&#8217; 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